1. Who we are
GucciBag Women (“we”, “us”, “our”) operates the website guccibag-women.net. We curate and sell women’s luxury bags. We are the data controller for personal information collected via this site unless stated otherwise.
Address: 214 Lafayette St, New York, NY 10012, USA
Email: [email protected]
2. Scope
This Privacy Policy applies to personal information collected through guccibag-women.net, our customer support channels, and features such as checkout, newsletters, and promotions. It does not cover third‑party websites or services that we do not control, even if linked from our site.
3. Data we collect
3.1 Information you provide
- Contact details (name, email, phone, shipping/billing address)
- Order information (items, payment method selection, delivery preferences)
- Account or newsletter details (email, password, preferences)
- Customer support communications and content of messages
3.2 Information collected automatically
- Device and usage data (IP address, browser type, device identifiers, pages viewed, timestamps)
- Approximate location derived from IP address
- Cookie and similar identifiers; preferences set on our site
3.3 Information from third parties
- Payment services (e.g., PayPal or card payment processors) to confirm payment status and prevent fraud
- Shipping carriers to fulfill and trace delivery
- Analytics and anti‑fraud providers, where applicable
4. How we use data
- Process and deliver your orders, returns, and refunds
- Provide customer support and respond to inquiries
- Operate, maintain, and improve our website and services
- Personalize content, remember preferences, and recommend products
- Send service messages (e.g., order updates). With your consent or as permitted by law, send marketing emails
- Detect, prevent, and investigate fraud or security issues
- Comply with legal obligations and enforce our terms
5. Legal bases
Where required (e.g., EU/EEA/UK), we rely on:
- Contract: to process your orders and provide services
- Consent: for certain cookies/marketing where required
- Legitimate interests: to improve services, prevent fraud, and secure our site (balanced with your rights)
- Legal obligations: tax, accounting, and compliance requirements
7. Analytics & advertising
We may use analytics to understand site usage and marketing performance. Where required, we ask for your consent before setting non‑essential cookies. You can opt out by turning off “Performance/Analytics” and “Advertising” in Cookie Preferences.
If third‑party tools are used, they may set their own cookies as independent controllers. Please review their privacy notices for details.
8. Payments & shipping
When you complete a purchase, payment details are processed securely by our payment providers. We do not store full card numbers on our servers. If you choose PayPal, your payment is handled directly by PayPal according to their privacy policy.
To deliver your order, we share necessary details (name, address, contact, and parcel information) with shipping carriers. We may also use fraud‑prevention services to protect you and our business.
10. Data retention
We keep personal information only as long as necessary for the purposes described, including:
- Orders and invoices: typically 6–10 years (for tax and accounting)
- Customer support: up to 3 years after the last interaction
- Marketing preferences: until you withdraw consent or unsubscribe
- Cookies: per their individual lifetimes; see your browser settings
11. Your rights
11.1 EEA/UK (GDPR)
- Access, rectify, or erase your personal data
- Portability and restriction of processing
- Object to processing based on legitimate interests and to direct marketing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
11.2 California (CCPA/CPRA)
- Know what personal information we collect and how we use it
- Access and delete certain personal information
- Correct inaccurate information
- Opt out of “sale” or “sharing” of personal information for cross‑context behavioral advertising
- Limit the use of sensitive personal information (where applicable)
We will verify your request and respond within the timeframe required by applicable law. Authorized agents may submit requests with appropriate authorization.
12. International transfers
We may transfer personal information to countries other than where you live. Where required, we implement safeguards such as standard contractual clauses or rely on adequacy decisions.
13. Security
We use administrative, technical, and organizational measures designed to protect your information, including encryption in transit and restricted access. No method of transmission or storage is 100% secure.
14. Children
Our services are not directed to children under 13 (or as defined by local law), and we do not knowingly collect their personal information. If you believe a child provided data, please contact us to delete it.
15. Changes to this policy
We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Material changes may also be communicated by email or site notice.
16. Contact us
Questions about this policy or your data? Email [email protected] or write to:
GucciBag Women214 Lafayette St
New York, NY 10012, USA